Thank you for choosing L’ALLÉE. We are committed to safeguarding your privacy and providing a secure shopping experience. By using our services, you agree to our privacy and cookies policy. If you do not agree with these terms, please do not use our services.

1. COLLECTION OF PERSONAL INFORMATION

• Registration: To access all features of L’ALLÉE, you must register an account. This involves sharing personal information with us.
• Information Collection: We collect details necessary to process your orders, including your name, email address, shipping address, phone number, and payment information.
• Usage: Your data is used to complete purchases, manage your account, and communicate with you regarding your orders. We may also use your data to improve our services and send you updates or promotional information, which you can opt-out of at any time.

2. USE OF DATA

• Order Processing: We use your information to fulfill orders and provide customer support.
• Marketing: With your consent, we may send you marketing materials. You can opt out by following the instructions in these communications.
• Data Sharing: We may share your name and shipping address with third-party logistics providers to facilitate delivery. We do not share personal information with third parties for purposes beyond those stated in this policy unless required by law.

3. SECURITY

• Data Protection: We use secure servers and encryption (SSL) to protect your data. However, no system is entirely foolproof, so we recommend keeping your payment details secure and not sharing your password with anyone.
• Access Control: Access to personal data is restricted to authorized personnel only. We implement reasonable security measures to prevent unauthorized access, loss, or damage to your information.
• Data Retention: We retain your data as required by law or for necessary purposes. You can access and update your information through your account settings.

4. COOKIES AND TRACKING

• Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can manage your cookie settings through your browser.
• Analytics: We may use third-party analytics tools, like Google Analytics, to track user behavior and improve our services.

5. THIRD PARTIES

• Logistics: We share necessary information with third-party logistics providers to process and deliver your orders.
• Advertising: Our website may contain ads or links to other sites. We are not responsible for the privacy practices of these third parties.

6. CHILDREN’S PRIVACY

• Age Restriction: We do not collect personal information from individuals under 18 years old. Parents should use available online tools to monitor and control their children’s online activities.

7. CHANGES TO THE PRIVACY POLICY

• Policy Updates: We may update this policy periodically. Changes will be posted on our website. It is your responsibility to review the policy regularly.

8. CUSTOMER RIGHTS

• Access and Updates: You can access and update your personal information through your account settings. You may also request us to stop using your information for certain purposes.
• Feedback: If you have any concerns or feedback about our privacy practices, please contact us at [email protected].

For any further information or assistance, please contact us at +(84) 989 293 965.